PropertyPro®

Every property.
One connected picture.

An integrated real estate and facility management suite that links property and unit data with sales, leasing, facilities and customer engagement—natively on Microsoft Dynamics 365 CRM.

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Sales · Leasing · Facilities
Broker & tenant portals
Dynamics 365 native

Real estate

THE SUITE

One record.
Every team.

PropertyPro gives developers, owners and operators a shared property and customer record that follows each unit from first inquiry to everyday operations.

Sales, leasing and facility teams stop re-keying the same information. Brokers see only the inventory assigned to them. Tenants get self-service. Leaders get visibility across pipelines, renewals, service cases and expenses.

PropertyPro is developed by BlueLink Solutions, an Initium delivery and technology partner.

Core modulesSales · Leasing · Facility management
PortalsBroker portal · Tenant portal & app
ReportingDashboards, Excel pivots, Power BI
PlatformMicrosoft Dynamics 365 CRM

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WHY IT MATTERS

From silos
to shared context.

THE CHALLENGE

Siloed teams, duplicated effort

Sales, leasing and facility teams each keep their own version of the unit record
Broker inventory shared through spreadsheets and messages
Tenants call or email for invoices, documents and service updates
Meters, vendors and service contracts tracked in separate tools

THE INITIUM WAY

A shared record across the lifecycle

Property, customer and tenant context carried through every step in Dynamics 365
Brokers book units and generate leads through a controlled portal
Tenants view leases and invoices, pay online via a connected gateway and follow service requests
Maintenance, assets, vendors and meters run from one Facility Workbench

THE PROPERTY LIFECYCLE

Profile to operate.
Without the hand-offs.

PropertyPro follows a property through five connected stages, so what one team captures is already there for the next.

Profile — define properties, projects, units and spaces in one hierarchy
Attract — capture interest through campaigns, landing pages and brokers
Transact — move from offers to reservations, agreements and contracts
Serve — connect occupants through self-service portals and apps
Operate — run maintenance, assets, vendors, meters and reporting

WHAT’S INCLUDED

Three core modules.
One foundation.

Sales, leasing and facility management sit on shared property profiling, engagement and portal capabilities.

Property sales

From first interest to agreement and billing.

Unit selection with interactive floor plans
Lead capture, qualification and KYC forms
Payment plans, offers, reservation & sales agreements
Invoicing with payment and aging visibility
Sales targets and pipeline dashboards

Property leasing

From vacancy to occupancy.

Inquiry tracking and automated waiting lists
Estimated Rent Value (ERV) to guide offers
Complex rent schedules and leasing contracts
Extensions, terminations and renewals
Monthly invoicing combining rent and utilities

Facility Workbench

Everyday operations in one place.

Configurable asset management
Inventory from purchasing to consumption
Maintenance requests, scheduling and mobile access
Vendor profiles, purchases and service contracts
Meter readings with tiered or flat tariffs

Property profiling

The foundation the other modules build on.

Properties, projects, units and spaces
Specifications, pricing, floor plans and imagery
Project KPIs and map-based views
Investment measures such as IRR and ROI

Marketing & engagement

Reach the right buyers and tenants.

Event-triggered notifications across channels
Lead-generation landing pages with source attribution
Social listening, publishing and calendar

Broker & tenant portals

Self-service for the people outside your walls.

Broker access limited to assigned units
Broker bookings flow into the sales pipeline
Tenant documents, invoices and online payment (via payment gateway)
Service requests, work permits and guided fit-out
Native tenant mobile app

WHO BENEFITS

Built for every role
around the property.

Owners & developers

Property profiles, project expenses, revenue and the sales pipeline.

Property & leasing teams

Inquiries, rental offers, contracts, renewals and billing.

Facility & service teams

Tenant cases, maintenance, equipment, stock, vendors, meters and service contracts.

Brokers & tenants

Dedicated portals with the right access for each.

INTEGRATIONS & OPTIONS

Connected to
how you already work.

PropertyPro runs natively on Dynamics 365 CRM. Optional components are agreed during scoping to fit each project.

Dynamics 365 CRM · native
Power BI · configured reporting
SMS, email, WhatsApp & in-app · by configuration
Payment gateway · online payments
Smart meters · optional
Company website · integration

GOOD TO KNOW

Questions,
answered.

Who develops PropertyPro?

PropertyPro is developed by BlueLink Solutions, Initium’s delivery and Tier 1 technology partner, and delivered through our joint partnership.

Does it work with Microsoft Dynamics 365?

Yes. PropertyPro is natively integrated with Dynamics 365 CRM, so property, customer and tenant context travels across sales, leasing and service.

Are portals, WhatsApp, smart meters and Power BI included as standard?

Modules, integrations, access rules and reporting are defined during scoping. Optional components—such as smart-meter integration, WhatsApp messaging and configured Power BI—are agreed for each project.

How are meter readings captured?

Manually, through tenant self-service, paper collection, bulk upload or smart-meter integration—depending on your setup.

TAKE THE NEXT STEP

Explore.
Then connect.

PropertyPro on BlueLink SolutionsDeveloper’s product page Talk to our teamDiscuss fit, scope and next steps

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FROM VISION TO VALUE

Ready to connect your property operations?

Tell us about your portfolio and the teams that run it. We’ll show you how one connected record changes the day-to-day.

Talk to our team

Every property.One connected picture.

One record.Every team.

From silosto shared context.