xLoyal®

Every interaction.
More loyalty.

A complete loyalty management platform that turns everyday purchases into lasting relationships—points, tiers, cashback, raffles and affiliate programs, natively on Microsoft Dynamics CRM.

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  • Points & membership tiers
  • Shopper & venue apps
  • WhatsApp notifications
xLoyal®Retail

THE PLATFORM

Reward every purchase.
Know every customer.

xLoyal expands the power of Microsoft Dynamics CRM to retail, so you can offer and manage many engaging loyalty models from one place.

With POS integration, every customer purchase is captured and linked to the rewarding program of your choice. Each customer profile keeps a full shopping history—giving you the insight to plan campaigns that appeal to the segments you care about.

  • Loyalty modelsPoints · Raffle · Cashback · Affiliate
  • CapturePOS integration
  • AppsShopper app · Venue app
  • PlatformMicrosoft Dynamics CRM

Discuss xLoyal

LOYALTY MODELS

Four ways
to reward.

Points system

Members earn points with every purchase and redeem them on new purchases or through reward partners.

Raffle system

Turn qualifying purchases into entries for prize draws.

Cash back

Reward shoppers with cashback they can redeem through the app.

Affiliate program

An affiliate program model, offered alongside points, raffle and cashback.

HOW IT WORKS

Shop. Scan.
Get rewarded.

  1. Shop

    The customer buys in store or online; the purchase is captured through POS integration.

  2. Scan

    The shopper app links the purchase to the member profile.

  3. Choose reward

    Points, raffle entries or cashback—based on the program you run.

  4. Redeem

    Rewards are redeemed on a new purchase or through a reward partnership.

OMNI-CHANNEL 360°

Engage shoppers.
In their pocket.

xLoyal comes with mobile functionality that keeps shoppers engaged and informed—and brings your outlets into the program.

  • Notifications about new campaigns and participating outlets
  • Profile updates, balance information and scan-to-redeem
  • Venue app lets outlets collect payment fully or partially by scanning the shopper’s QR code
POINTS BALANCE Membership level Scan & redeemNew campaignsParticipating outletsCashback

CAPABILITIES

Loyalty with
real insight.

Membership tiers & rules

A rule-based engine encourages members to earn more by directing spend to specific products, branches or activities.

  • My purchases
  • Points balance & membership level
  • Entitlements & claims history

POS integration

Every purchase is captured through POS integration and linked to the customer’s rewarding program.

Two-way notifications

Each customer chooses how to hear about new offers, coupons and points changes—including WhatsApp.

Shopper mobile app

Campaign alerts, participating outlets, profile updates, balances and scan-to-redeem.

Venue mobile app

Outlets join the program by scanning the shopper’s QR code to collect payment.

Business intelligence

Generate analysis on shoppers or venues in seconds—segmentation by gender, age and any KPI that matters to you.

GOOD TO KNOW

Questions,
answered.

Which loyalty models can we run?

xLoyal components support points, raffle, cashback and affiliate program models, managed on Microsoft Dynamics CRM.

How are purchases captured?

Through POS integration with Microsoft Dynamics CRM. Each purchase updates the customer’s shopping history and rewards.

Can our outlets take part?

Yes. The venue app lets outlets collect invoice payment fully or partially by scanning the QR code shown in the shopper app.

Which notification channels are supported?

Customers choose how they want to be notified, including WhatsApp—an alternative to confirmation SMS that is often ignored.

TAKE THE NEXT STEP

Explore.
Then connect.

xLoyal solution datasheetPDF · 5.8 MBTalk to our teamDiscuss fit, scope and next steps

Keep exploring

All solutions
Real estate

PropertyPro®

One connected property record across sales, leasing, facility management, brokers and tenants—native to Dynamics 365.

Explore PropertyPro
Retail

eRaffle®

Paperless raffle campaigns that drive footfall and sales, with rule-based entries, automated draws and Power BI insight.

Explore eRaffle
People & workplace

1Me®

Digital business cards shared by QR, NFC or link—with Business Edition for branded, centrally managed team cards.

Explore 1Me

FROM VISION TO VALUE

Turn transactions into relationships.

Tell us how you reward customers today. We’ll help you design a loyalty program they’ll actually use.

Talk to our team